The below notice was sent out to customers on December 2nd 2024.
We hope this message finds you well. We’re reaching out to share some important news about our Hydralyte.ca storefront.
Starting January 1, 2025, you will no longer be able to purchase products directly from our website. However, Hydralyte.ca will remain active as a resource, where you can find detailed product information, usage tips, and a store locator to help you discover where to buy our products.
Where to Find Hydralyte Products Going Forward:
- Amazon.ca: Our full range of products will be available for purchase.
- In Stores: You’ll continue to find Hydralyte products at your favorite retail locations: SEE LIST.
We’re committed to making this transition as seamless as possible. Please continue reading for important information that may impact your account with us.
We deeply value your support and thank you for making HydraLyte part of your health and wellness routine.
Important FAQS:
- I have HydraLyte Rewards, can I still use them?
- Yes! You have until December 31st to use those points. After that point they will be considered expired.
- My favourite product is no longer available on the site, will it be replenished?
- While we are no longer replenishing the website you can still find your favourite HydraLyte Products on Amazon.ca and in stores across Canada. If a product is out of stock on Amazon, please feel free to reach out to us at info@hydralyte.ca for an update on stock availability.
- Please see our full store list here: https://www.hydralyte.ca/pages/where-to-buy
- We are available at Walmart, Shoppers Drug Mart and London Drugs
- We will be cancelling all subscriptions on December 7th. If you wish to cancel before then, you can manage your subscription directly in your HydraLyte Account here: https://hydralyte.com/account/login?error=login_required&return_url=%2Faccount
We deeply value your business and want to assure you that this decision was not made lightly. We understand it may cause an inconvenience, and we sincerely apologize for any disruption this may create.
Thank you for your understanding and continued support. Please don’t hesitate to reach out if you have any questions or concern at info@hydralyte.com
Warm regards,
The HydraLyte Team